FAQs

Can I cancel my order?

If you wish to cancel your order, you can do so within 12 hours of placing it, as long as it has not yet been processed. Our processing time is 12 hours. After this period, cancellation is no longer possible, as the order will already be in the shipping process. If you no longer wish to keep the product after receiving it, you can return it following our return policy.

How can I return my order?

You can return your order within 30 days of receiving it. If you would like to exercise your right of withdrawal, please contact us at info@harperandlane.com. We will carefully process your request and send you the return form. Please note that return shipping costs are the responsibility of the customer.

Where does HARPER & LANE ship to?

HARPER & LANE ships across the United States. We also offer international shipping to most locations serviced by major carriers. Please note that international orders are not eligible for free shipping, and additional customs fees may apply.

How much does shipping cost?

We offer free shipping on all orders within the United States!

When will I receive my order?

Our processing time is 1-3 business days, and delivery takes 4-7 business days. If there are any delays, please contact our customer service at info@harperandlane.com, and we will be happy to assist you!